Conditions of certification and cases of refusal

A certified account allows you to obtain a badge next to your username and to be able to receive your payments securely. Most importantly: You will only have a profile that is really visible to fans once you are certified on My Meta Fans.

Conditions for requesting certification

All of the conditions below must be validated to obtain certification. You must:

1. Have 5 online media on your feed
2. Send your contact details
   • Your official contact details must be entered on your profile: First name/Last name/Address. Please note, all of this information must be correct and up to date.
   • Your first and last name must perfectly match your identity document.
   • If you are married, enter your maiden name.
3. Add a bank account
   • Correct bank account to receive your payments.
4. Attach an identity document
   • It can be a Passport or an Identity Card. The proof of identity must be valid. Health insurance cards are not accepted.
5. Attach a safety selfie
   • Hold in your hand your valid identification document. Take a selfie photo with your identity document clearly visible and attach it to the certification page. Your face should appear completely, without accessories (glasses, hat, etc.) and without a filter.

In which cases can my certification be refused?

All My Meta Fans rules must be scrupulously followed for your certification to be accepted. Note: an account that does not comply with the terms of use may have its certification withdrawn.

Among the reasons for refusal, here are the most common:

• Identity card: does not correspond to profile photos: An account must be personal. The content that you add to your feed or that you send as private media must be media from you. If our team detects that you do not have rights for certain posted content, certification will not be authorized.
• Identity card - does not correspond to the surname/first name or date of birth of the account: The information indicated in your profile must perfectly match the information on your identity document. If you are married, enter your maiden name. Update your account and request a new certification by contacting support.
• Identity card - illegible or partial: Your identification document must be of adequate quality to be able to identify all the information (fairly large size + HD quality). Nothing should be hidden. Attach the document again and make another request for certification by contacting support.
• Incorrect home address: All the information entered in your My Meta Fans account must be true and correct. Update your account before requesting a new certification.
• Selfie - hidden or cut-off face: On your verification selfie, your face should not be cut off. It must not contain any accessories, filters or have been modified or altered. Take your selfie again and re-submit by contacting support.
• Selfie - identity card unreadable or partially visible: For your verification selfie to be correct your identity card in your hand in a clearly visible manner. Take a selfie photo of yourself and contact support.
• Double account on My Meta Fans: If you already have an active account of the same type (ambassador / creator / fan) on the platform, it will be impossible for you to obtain certification for a second account of the same type. Your second account will be automatically blocked.